Tom Peters

Tom Peters co-authored, 'In Search of Excellence', the best-selling business book for over 20 years. Peters wrote the book alongside Robert Waterman and was, in the first instance, published in 1982 in the United States. 43 successful American companies with similar features are mentioned in the book out of the Fortune 500. The features include zeal for activity, their interwoven consistency and customer-friendly disposition.

Michael Porter

Michael Porter, an engineer, has a doctorate in economics from Harvard Business School. Porter authored Competitive Advantage in 1985. ​The book extensively treats the idea of the value chain. The chain comprises inbound logistics operations, outbound logistics, marketing and sales, and services. In200, Porter became a professor of Harvard University. Porter stated that five factors determined competition in business. The factors include: 1)Existing rivalry in firms. 2)The threat of a new entrant to a market. 3)The threat of substitute products and services. 4)The bargaining power of suppliers. 5)The bargaining power of buyers.

Douglas McGregor

Douglas McGregor, a social psychologist of Harvard and MIT fame, authored The Human Side of Enterprise in 1960. The book outlines two distinct styles of management. Theory X AND Theory Y. Theory X promotes an authoritarian management style, that emphasizes that 'management' must counteract an inherent human tendency to avoid work'. Theory Y promotes the idea that 'people will exercise self-direction and self-control in the achievement of organizational objectives to the degree that they are committed to those objectives.'' McGregor believed that Theory Y had the capacity to motivate human beings to the highest level of achievement. He, therefore, recommended Theory Y for adoption by companies.

Charles Handy

Charles Handy, an Irish protestant, auhtored The Empty Raincoat and The Gods of Management. Handy'books focuses on how companies cant think beyond the pursuit of profit, by transforming into communities that are sustainable.

Kenichi Ohmae

Kenichi, a Japanese and an MIT-trained nuclear physicist, put forward the idea of a time frame as the distinguishing factor between Japanese firms and their western competitors. Ohmae argued that Japanese firms emphasized the long-term, while western firms were mainly motivated by short-term profits. He insisted that the short-term focus negatively affected customer service. Ohmae was the head of the Tokyo office of Mc Kinsey-a period during which he authored Triad Power, his most famous book.